Trade W is a leading multi-asset trading platform providing global users with secure and efficient access to financial markets, including forex, cryptocurrencies, stocks, indices, metals, and commodities. The company is seeking an enthusiastic Operations Manager fluent in English and Chinese to drive operational excellence, data-driven decision making, and cross-functional collaboration. This role is essential for maintaining operational stability, optimizing performance, and supporting user engagement for business growth.

Key Responsibilities:

• Oversee and streamline daily operations to ensure seamless business functions.

• Gather, analyze, and interpret data to identify trends and recommend improvements.

• Collaborate with cross-functional teams to align objectives and deliver on shared goals.

• Develop and implement initiatives to improve team performance and exceed KPIs.

• Ensure business continuity by promptly identifying and resolving operational challenges.

• Design strategies to attract, retain, and engage users to drive growth.

• Contribute to process improvement and operational efficiency initiatives.

Candidate Profile / Qualifications:

• Fluent in English and Chinese (spoken and written).

• Strong analytical and problem-solving skills with a proactive mindset.

• Proficient in Microsoft Office (Excel, PowerPoint, Word).

• Comfortable working with complex datasets and deriving actionable insights.

• Innovative thinker with a creative approach to challenges.

• Team-oriented with excellent interpersonal and communication skills.

• Highly adaptable and able to thrive in a fast-paced, multicultural environment.

Job Type: Full-time
Workplace: On-site