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Emaar, a globally recognized name in real estate, hospitality, and lifestyle experiences, is seeking a passionate F&B Ambassador to join the Origins – F&B team. This role is dedicated to ensuring exceptional dining experiences within a highly empowered environment, representing the brand throughout the guest journey and creating memorable experiences from arrival to farewell.
As an F&B Ambassador, you will uphold service excellence, anticipate guest needs, and foster loyalty by going the extra mile. This position offers a unique opportunity to be part of Vida Hotels & Resorts, known for vibrant hospitality and outstanding guest service.
Key Responsibilities:
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Deliver genuine and personalized service to all guests.
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Conduct all operational tasks in F&B service according to Emaar’s standards and procedures.
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Proactively communicate and collaborate with fellow Ambassadors, always prioritizing guest satisfaction.
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Manage guest feedback, prevent complaints, and ensure effective service recovery when necessary.
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Uphold Emaar’s service values: Put Customer First, Drive for Results, Learning, and Resilience.
Required Skills:
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Genuine service personality with a high emotional quotient (EQ).
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Excellent command of written and spoken English; additional languages are an advantage.
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Strong communication and interpersonal skills.
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Passionate about delivering outstanding service and enhancing guest experiences.
Qualifications and Experience:
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Minimum of a high school diploma required; a college degree in Hotel Management or a related field is preferred.
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Minimum one year of experience in a similar position within a 5-star hospitality environment.
Company Values and Culture: At Emaar, we embody a culture of Customer Focus, Ownership Mindset, Speed, Talent and Tenacity, and Adaptability. We value efficiency, passion, innovation, and exceptional service, creating a dynamic and future-ready work environment where team members are empowered to thrive.
Join Emaar and be part of a team that drives excellence, challenges the status quo, and shapes the future of hospitality.
