Jumeirah Living World Trade Centre, part of the prestigious Jumeirah Group, is seeking a qualified Assistant Manager – Front Office to join their team in Dubai. This full-time, on-site position is a great opportunity for experienced hospitality professionals who thrive in luxury environments and are dedicated to delivering exceptional guest experiences.

The role requires assisting the Front Office Manager in daily operations, ensuring guest satisfaction, maintaining service standards, and overseeing the safety and security policies of the property.

Key Responsibilities:

• Enforce standard operating procedures and policies across the Front Office

• Conduct daily checks for cleanliness and quality across all public areas

• Oversee VIP arrivals, check apartments, and personally escort high-profile guests

• Ensure strict adherence to health, safety, and security protocols

• Handle guest complaints professionally and promptly

• Build strong relationships with guests and maintain accurate guest history profiles

Skills & Qualifications:

• Minimum 2 years of experience in a similar front office supervisory role within a 5-star luxury hotel

• Excellent problem-solving and decision-making abilities

• Strong leadership and team management capabilities

• Advanced organizational and project management skills

• Proficiency in Microsoft Office applications

• Strong interpersonal and guest service skills

About the Company:
Jumeirah Group, a part of Dubai Holding, is a world-renowned luxury hospitality brand with a global portfolio of 31 hotels across 13 countries. Since its launch in 1999, the brand has become synonymous with Arabian hospitality and iconic luxury, such as the Burj Al Arab. Jumeirah Living World Trade Centre offers serviced residences in the heart of Dubai’s business district and blends home comfort with refined hospitality.

Employee Benefits:

• Competitive tax-free salary paid in AED

• Comprehensive health and life insurance coverage

• Paid annual leave entitlement

• Access to world-class Learning & Development programs

• Global internal mobility and career progression opportunities

• Discounts on F&B and hotel stays within the Jumeirah portfolio

• Incentive programs tied to leadership performance

• Supportive, inclusive work environment