Hireoom is recruiting on behalf of one of the UAE’s most prestigious 5-star resorts. Known for exceptional guest service and luxurious hospitality, the property seeks to enhance its guest experience with multilingual and personable professionals.

Role Summary:
The resort is hiring a Russian-Speaking Guest Relation Agent to join their Abu Dhabi team. This role involves welcoming guests, handling guest inquiries, and ensuring each visitor has a memorable and seamless stay experience. Ideal for individuals with strong interpersonal skills and a passion for hospitality.

Key Responsibilities:

• Welcome guests warmly and professionally

• Communicate fluently in Russian and English to assist international clientele

• Address guest needs and ensure satisfaction throughout their stay

• Coordinate with various departments to fulfill guest requests

• Promote resort services and activities

• Handle feedback and resolve issues efficiently to uphold resort standards

Qualifications Required:

• Russian language proficiency is a must

• Friendly, guest-focused attitude with strong communication skills

• Prior experience in a similar role within hospitality is preferred

• Professional appearance and demeanor

• Willingness to work in Abu Dhabi and live on-site

Compensation & Benefits:

• Salary: AED 3,000 basic + language allowance + tips + service charge

• Fully provided accommodation

• Daily meals

• Transportation

• Medical insurance

• Flight ticket upon joining

Employment Type: Full-time
Work Environment: On-site
Industry: Hospitality / Guest Services