SEVEN, a leading premium wellness and fitness brand in Dubai, is seeking a Zoho Administrator to manage, optimize, and expand their Zoho ecosystem. With a business model built on Zoho One, SEVEN integrates multiple applications across CRM, finance, operations, and automation workflows. This in-house role will work closely with leadership and operations teams to enhance business processes, data management, and automation.

As a Zoho Administrator, you will be responsible for managing the Zoho environment, customizing applications, automating workflows, and ensuring system stability across all departments.

Key Responsibilities:

• Serve as the primary administrator for Zoho One (CRM, Books, Inventory, Desk, Creator, Flow, etc.).

• Manage user roles, permissions, and security settings to ensure data protection and compliance.

• Provide technical support and training on Zoho applications.

• Customize Zoho apps to match business workflows, develop fields, layouts, and automation rules.

• Automate manual processes using Zoho Flow, Zoho Deluge scripting, and custom functions.

• Maintain API integrations with third-party applications (payment gateways, HR software, POS systems).

• Design and manage custom reports, dashboards, and analytics.

• Ensure data integrity, cleanup, and deduplication to improve performance and accuracy.

• Support finance and POS integration with Zoho Books, Zoho Inventory, and related systems.

• Perform system audits and ensure Zoho licenses, API connections, and automation rules are up to date.

• Collaborate with department heads (Operations, Finance, Sales, IT) to align Zoho capabilities with business goals.

Qualifications:

• Strong experience in Zoho One administration, including Zoho CRM, Zoho Books, Zoho Desk, and other related tools.

• Proficient in Zoho customization, automation (Zoho Flow), and API integrations.

• Strong problem-solving and process optimization skills.

• Excellent communication and collaboration skills.

• Ability to work independently and as part of a team.