Mashreq, one of the UAE’s leading financial institutions, is looking for a Universal Banker to join its Retail Banking Group at Dubai Internet City. This role offers an excellent opportunity for individuals seeking to develop a strong foundation in banking operations, customer service, and sales support within a dynamic, fast-paced environment.

Key Responsibilities:

• Handle all non-financial banking transactions efficiently and accurately while maintaining service excellence.

• Support the branch’s sales, service, and transaction operations in line with Mashreq’s retail banking standards.

• Assist in customer onboarding for new-to-bank (NTB) clients and ensure smooth service delivery for existing customers.

• Maintain compliance with risk management and operational control policies.

• Promote Mashreq’s range of retail banking products and services to enhance customer satisfaction.

• Contribute to achieving the branch’s business goals and customer experience objectives.

Requirements:

• Bachelor’s degree in Finance, Business Administration, or a related field (preferred).

• Strong interpersonal and communication skills with a customer-first mindset.

• Basic understanding of banking operations, sales, and service processes.

• Proficient in Microsoft Office and CRM tools.

• Ability to work effectively in a team-driven, high-performance environment.

About the Company:
Mashreq Bank, established in 1967, is one of the oldest and most innovative financial institutions in the UAE. Known for its commitment to digital transformation, Mashreq provides a full spectrum of retail and corporate banking services. The bank continues to lead the way in innovation, customer experience, and sustainable growth, making it an ideal place for aspiring bankers to launch their careers.Universal Banker Internship at Mashreq Dubai | Retail Banking Group | Learnwithfaiz