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We are looking for a passionate and experienced Inbound Travel Consultant to join our Dubai-based travel agency. The ideal candidate will have deep knowledge of Dubai’s travel scene and a strong background in creating customized travel experiences for both individual and corporate clients. You will play a key role in crafting seamless and memorable journeys, from inquiry to booking and post-travel support.
Key Responsibilities:
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Plan and manage end-to-end travel arrangements to Dubai, including flights, hotels, tours, and activities.
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Design personalized itineraries tailored to client interests, preferences, and budgets.
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Offer expert advice on Dubai’s attractions, local culture, dining, shopping, and hidden gems.
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Handle bookings and logistics, ensuring smooth coordination with suppliers and partners.
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Provide prompt support via phone, email, and chat to address inquiries and client concerns.
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Foster long-term client relationships through excellent service and follow-ups.
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Negotiate with local service providers to secure competitive rates and high-quality services.
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Stay updated on travel trends, Dubai tourism updates, and visa regulations.
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Identify upselling opportunities to enhance client travel experiences.
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Maintain accurate client records and bookings using CRM and travel management systems.
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Meet and exceed sales goals and customer satisfaction targets.
Qualifications:
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2–5 years of experience as a Travel Consultant, ideally focused on inbound tours to Dubai.
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Strong knowledge of Dubai tourism, attractions, hotel offerings, and activities.
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Excellent communication and interpersonal skills.
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Customer-oriented mindset with a knack for building rapport and trust.
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Proficiency in booking systems, CRM software, and Microsoft Office.
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Fluent in English; knowledge of additional languages is a plus.
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Proven ability to multitask and thrive in a fast-paced, sales-driven environment.
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Passion for travel and showcasing the best of Dubai.
Benefits:
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Attractive salary plus performance-based incentives
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Career growth and training opportunities
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Health insurance and travel perks
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Collaborative and supportive work culture
