Location: Dubai, UAE
Employment Type: Full-Time
Industry: Education
Department: Administration & Secretarial
Nationality: Any

About the Role

We are seeking an organised, proactive, and customer-focused Training Centre Administrative Assistant to support the smooth day-to-day operations of our training centre.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys working with learners and trainers, and takes pride in maintaining efficient administrative systems.

You will be the first point of contact for learners and visitors while ensuring training programmes run seamlessly behind the scenes.

Key Responsibilities

Front Desk & Learner Support

• Provide professional front-desk support

• Respond to enquiries from learners, trainers, and visitors

• Deliver excellent customer service at all times

Programme Coordination

• Manage registrations, attendance records, and learner documentation

• Assist with scheduling training sessions and room bookings

• Coordinate with trainers to ensure programme readiness

Administration & Documentation

• Prepare training materials, certificates, and centre communications

• Maintain accurate databases, filing systems, and digital records

• Ensure documentation complies with internal procedures

Finance & Compliance Support

• Support invoicing, fee collection, and receipt tracking

• Assist with assessments, events, and quality assurance activities

• Maintain an organised and welcoming training environment

What We’re Looking For

• Strong organisational and administrative skills

• Excellent communication and customer-service abilities

• Proficiency in Microsoft Office and general IT systems

• Ability to multitask and prioritise effectively

• Professional, positive, and team-oriented attitude

• Previous experience in education, training, or customer service (advantageous)

Why Join Us?

• Supportive and collaborative working environment

• Opportunities for career growth

• A meaningful role contributing directly to learner success

• Exposure to training operations and quality assurance processes

About the Recruitment Partner

Excelsior is a bespoke HR and recruitment consultancy specialising in Security, Facilities Management, Education, and Automotive sectors. The firm provides high-quality, reliable, and affordable recruitment solutions across the UAE.