Founded over 40 years ago, United Al Saqer Group (UASG) is one of the UAE’s leading diversified business groups. Headquartered in Abu Dhabi, UASG operates across several major sectors including automotive, construction, real estate, property management, and heavy equipment. The Group’s portfolio includes renowned subsidiaries such as Abu Dhabi Motors, Dalma Motors, Al Saqer Heavy Equipment, Royal International Construction, Royal Joinery, and Al Saqer Property Management.

Job Summary:
United Al Saqer Group is seeking a Telephone Operator (UAE National) for its Abu Dhabi Motors division located in Mussafah, Abu Dhabi. The role involves handling all incoming and outgoing calls efficiently, ensuring professional communication with clients, and supporting coordination between departments. As the first point of contact, the Telephone Operator will play a vital role in maintaining a positive company image and delivering exceptional customer service.

Key Responsibilities

• Receive and route incoming calls to appropriate departments or staff members.

• Provide general information to customers about services, appointments, and vehicle inquiries.

• Record and accurately deliver messages to concerned personnel.

• Coordinate communication between sales, service, and administrative teams.

• Maintain organized call logs and generate periodic reports for management.

• Ensure a courteous and professional telephone manner at all times.

• Support other administrative functions as needed to ensure smooth front-office operations.

Qualifications and Skills

Education & Experience:

• High school diploma or equivalent; a diploma in Communication, Customer Service, or related field is preferred.

• 0–1 year of experience in a similar role such as telephone operator, receptionist, or front office staff.

• Basic computer literacy for logging and tracking calls.

Technical & Soft Skills:

• Strong communication and interpersonal skills.

• Proficiency in call management and routing systems.

• Excellent telephone etiquette and customer service orientation.

• Ability to multitask and handle queries efficiently.

• Professional, courteous, and punctual demeanor.

• Collaborative and proactive approach to teamwork.