Marriott International is seeking a service-oriented and detail-focused Telephone Operator to join the Guest Services team at Le Royal Meridien Beach Resort & Spa in Dubai. This full-time, on-site role is ideal for individuals who thrive in a fast-paced hospitality environment and are passionate about delivering seamless guest experiences. As a Telephone Operator, you’ll be the first point of contact for guests, ensuring every interaction is warm, professional, and memorable.

Key Responsibilities:

• Answer and route incoming calls promptly and courteously
• Provide accurate information about hotel services, amenities, and local attractions
• Process guest requests and coordinate with relevant departments
• Maintain confidentiality and uphold Marriott’s service standards
• Assist with wake-up calls, message delivery, and emergency communication procedures
• Ensure all communications reflect the hotel’s brand voice and guest experience goals

Qualifications:

• High school diploma or G.E.D. equivalent
• No prior experience required; training will be provided
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Ability to stand, sit, or walk for extended periods and lift up to 10 pounds
• Willingness to work flexible shifts, including weekends and holidays

Company Overview:
Marriott International is a global leader in hospitality, known for its commitment to excellence, diversity, and innovation. Le Royal Meridien Beach Resort & Spa is a luxury destination that blends European elegance with the vibrant spirit of Dubai. The resort offers unforgettable experiences through exceptional service, world-class amenities, and a culture that celebrates creativity and connection.

Benefits Offered:

• Competitive salary and benefits package
• Career development and training opportunities
• Inclusive and supportive team environment
• Access to Marriott’s global network of brands and perks