DirAction Institute is a KHDA-approved and UK-accredited education provider in Dubai, offering professional diplomas and training programs. The institute focuses on bridging the gap between education and employment, empowering learners with high-quality education, career development, and global opportunities.

Role Overview:
The Tele Caller – Admissions Executive is a full-time on-site role responsible for connecting with potential students, guiding them through courses, and converting leads into successful admissions through effective communication and follow-ups.

Key Responsibilities:

• Make outbound calls to prospective students and respond to inbound inquiries.

• Provide detailed information on programs, courses, and admission procedures.

• Follow up on leads via phone, WhatsApp, and email to maximize conversions.

• Maintain accurate lead records in the CRM system.

• Collaborate with marketing and admissions teams to achieve monthly targets.

• Handle student queries professionally and ensure excellent service.

• Participate in promotional campaigns, open days, and events as required.

Requirements:

• Proven experience in telecalling, customer service, or sales (education industry preferred).

• Excellent communication and interpersonal skills.

• Fluent in English.

• Confident, persuasive, and target-driven.

• Strong organizational and follow-up skills.

• Familiarity with CRM tools and Microsoft Office.

Benefits:

• Competitive salary plus performance-based incentives.

• Friendly, professional work environment in Business Bay, Dubai.

• Opportunities for career growth in the education sector.