Job Title: Technical Project Manager

Job Description:

Job Overview:
We are looking for a highly organized and results-driven Technical Project Manager (Salesforce) to lead end-to-end implementation projects for Salesforce Sales and Service Cloud platforms. The ideal candidate will have strong expertise in Agile methodologies and Salesforce solutions, with the ability to translate business goals into technical execution while managing cross-functional teams and ensuring timely project delivery.

Key Responsibilities:

• Lead the complete lifecycle of Salesforce Sales/Service Cloud implementation projects, ensuring delivery within scope, time, and budget.

• Collaborate with internal and external stakeholders to define project goals, scope, timelines, and success metrics.

• Facilitate Agile/Scrum ceremonies including sprint planning, daily stand-ups, retrospectives, and sprint reviews.

• Coordinate closely with Salesforce developers, architects, and business analysts to ensure alignment with business and technical requirements.

• Proactively identify project risks and develop mitigation plans to ensure successful outcomes.

• Maintain clear and consistent communication with stakeholders regarding progress, blockers, and timelines.

• Track project KPIs and maintain documentation for all phases of the project.

Skills & Qualifications:

• Proven experience managing Salesforce Sales/Service Cloud projects end-to-end.

• Strong knowledge of Agile/Scrum methodologies and ability to lead ceremonies effectively.

• Excellent communication and stakeholder management skills.

• Experience working with technical teams including developers and architects.

• Ability to manage multiple projects simultaneously and prioritize tasks effectively.

• Strong problem-solving skills and proactive risk management experience.

• PMP, CSM, or Salesforce certifications (preferred).