Joud Coffee is hiring a Supervisor to join their team in Dubai. In this role, you will be responsible for supervising and coordinating the activities of outlet staff, including servers, hosts, and bussers. You will provide guidance and coaching to the team, assist in onboarding new employees, and ensure compliance with operational standards. The ideal candidate will have strong leadership skills, a customer-centric approach, and experience in the food and beverage industry.
Key Responsibilities:

• Supervise and coordinate staff activities, providing guidance and support

• Assist in onboarding new employees and ensuring effective performance

• Conduct performance evaluations and implement training programs

• Assist management in overseeing daily operations and ensuring compliance

• Help manage staff schedules for efficient labor utilization

• Implement strategies to enhance productivity, quality, and customer satisfaction

• Lead by example in providing exceptional customer service

• Handle customer inquiries, concerns, and complaints professionally

• Ensure compliance with health, safety, and sanitation standards

Qualifications:

• Previous experience in a supervisory role within the food and beverage industry

• Strong leadership and communication skills

• Ability to work in a fast-paced environment

• Customer-focused with a commitment to delivering excellent service

Benefits:

• Full-time role

• On-site work