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Xiaomi Technology is a global leader in the consumer electronics and smart manufacturing industry, with a strong presence across international markets. Known for innovation, affordability, and high-performance products, Xiaomi is committed to providing cutting-edge technology and excellent customer service. Xiaomi’s operations in Dubai focus on retail excellence, brand growth, and delivering an exceptional in-store experience for customers in the region.
Job Summary:
Xiaomi Technology is seeking a dynamic and experienced Store Manager to join its retail team in Dubai. This full-time, on-site role requires an energetic and customer-focused professional who can lead day-to-day store operations, drive sales, and maintain high standards in customer service and merchandise management.
Key Responsibilities:
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Customer Service:
Deliver high-quality service and support to customers by understanding their needs and recommending appropriate Xiaomi products and services. Maintain positive customer relations and manage after-sales inquiries efficiently. -
Sales Achievement:
Meet daily customer engagement and sales targets as outlined by the company. Actively participate in promoting sales campaigns and initiatives. -
Operational Execution:
Execute daily store operations including product display, stock replenishment, cashier responsibilities, store cleanliness, and adherence to shift schedules in line with Xiaomi’s operational standards. -
Merchandise Management:
Handle merchandise inspection, stock display organization, quality control, and service quality management to ensure optimal store presentation and customer satisfaction.
Qualifications & Skills:
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Education: College degree or above.
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Experience: 1–3 years or more in the digital products or consumer electronics industry.
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Strong enthusiasm for electronics and ability to quickly grasp new product features and functions.
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Passionate about sales and customer service, with a proactive approach and strong interpersonal skills.
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A team player with a strong sense of responsibility, organization, and eagerness to learn.
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Language: Proficiency in English is required. Fluency in additional languages is a plus.
Job Details:
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Job Type: Full-time
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Workplace Type: On-site
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Location: Dubai, United Arab Emirates
