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Sr. Team Leader – Telecom SMB Hunting Business
Sharaf DG Dubai , UAE

Sharaf DG is seeking a dynamic Sr. Team Leader to manage a team focused on acquiring new Small and Medium Business (SMB) clients for telecom services and products. The ideal candidate will be responsible for driving sales revenue, developing strategic plans, leading a sales team, and building long-term relationships with clients. This is an excellent opportunity for an experienced sales leader with a passion for business development in the telecom sector.

Key Responsibilities:

  • Sales & Business Development:

    • Manage and lead a team of Senior Sales Executives and Sales Executives to acquire new SMB telecom customers.

    • Develop and execute strategic sales plans to meet revenue and growth targets.

    • Identify and convert prospective business opportunities into long-term clients.

    • Conduct sales presentations, product demos, and negotiations to close deals.

  • Team Leadership & Performance Management:

    • Set clear objectives and performance targets for team members.

    • Provide coaching and performance feedback to maximize sales effectiveness.

    • Monitor and analyze sales performance and take necessary actions for improvements.

  • Market & Industry Analysis:

    • Stay updated with industry trends, competitor activities, and market forces.

    • Develop strategies to differentiate company offerings from competitors.

    • Provide recommendations for product and service development.

  • Process & Operational Efficiency:

    • Follow company policies, pricing models, and sales procedures.

    • Utilize CRM tools to track sales pipelines, customer interactions, and performance.

    • Collaborate with internal teams (marketing, product, customer support) to ensure service delivery.

  • Client Relationship Management:

    • Build strong, long-term relationships with SMB clients.

    • Address customer complaints and provide solutions to ensure satisfaction.

    • Identify opportunities for cross-selling and upselling telecom services.

Required Qualifications:

  • Education: Bachelor’s or Master’s degree in Business, Marketing, or related field.

  • Experience:

    • Minimum 5 years of telecom sales experience, including at least 2 years in a supervisory role.

    • Proven track record in B2B telecom sales, particularly in SMB sales/hunting.

    • Strong knowledge of telecom products, services, and market trends.

  • Skills:

    • Excellent leadership and human management skills.

    • Exceptional communication and negotiation skills.

    • Strong proficiency with CRM tools and sales processes.

    • Ability to plan and execute business development strategies effectively.

Benefits:

  • Competitive salary and incentives.

  • Opportunities for career advancement and professional growth.

  • Dynamic and collaborative work environment.


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