• ABB is seeking a Service Sales Support Specialist to support the Sales organization and customers throughout the proposal process for motors and drives services. This role involves preparing technical descriptions, analyzing customer needs, and offering cost-effective solutions. The specialist will also manage complex cases, perform proposal analysis, and recommend future actions to improve sales outcomes.

About the Company:
ABB is dedicated to solving global challenges with a focus on sustainability. With core values of care, courage, curiosity, and collaboration, ABB promotes diversity, inclusion, and equal opportunities in creating sustainable solutions.

Key Responsibilities:

• Proposal Preparation: Prepare technical and commercial offers based on customer specifications and Sales organization guidelines.

• Customer and Market Analysis: Analyze customer needs, competitor offers, and market data to provide competitive, cost-effective solutions.

• Lost Proposal Analysis: Investigate lost proposals and recommend future actions to improve future sales results.

• Service Sales Support: Assist with technically complex cases and larger projects requiring product management expertise.

• Service Contract Portfolio: Help define customized service contract offerings, including replacements, spare parts, and digital solutions.

• Sales Coordination: Coordinate with the service team for order bookings, time sheet entries, and revenue tracking.

• Training & Knowledge Sharing: Conduct training for customers and stakeholders and create marketing materials for digital offerings.

• Efficiency: Ensure quick response times for offers, maintaining a professional and consistent service offering.

Qualifications & Experience:

• 5+ years of experience in a similar role.

• Comprehensive understanding of Low and Medium Voltage Motors & Drives (both ABB and competitors).

• Strong understanding of commercial terms and conditions, able to negotiate contracts as per ABB guidelines.

• Familiarity with ABB Factory tools (MotSize, Drive Size, Cuusamo, etc.).

• Knowledge of drive-motor communication protocols (preferred).

• Strong teamwork skills and ownership mindset.

Benefits:

• Retirement plan

• Opportunity to work in a global company with a focus on sustainable solutions