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Senior Principal – Business Consulting
Infosys Sharjah , UAE

Infosys is a global leader in consulting, technology, and business solutions, recognized for innovation, cultural diversity, and employee development. The company consistently ranks among the top firms in Europe for client solutions and work environment excellence.

Role Overview
We are seeking a Senior Principal in Business Consulting for the CMT (Communications, Media, Technology) sector. This role is a thought-leadership position, advising clients on strategic transformation initiatives, shaping consulting solutions, and delivering measurable value across complex programs.


Key Responsibilities:

  • Lead major projects and serve as a key advisor in defining solutions for CMT clients.

  • Define vision and strategy aligned with client goals, identifying opportunities for value creation.

  • Drive lean operations, cost optimization, and restructuring for front-office, back-office, and IT processes using technologies like AI/ML, Automation, IoT, Blockchain, Cloud, and Big Data.

  • Foster growth via new product launches, customer retention strategies, and platform-based partner ecosystems.

  • Promote innovation through emerging technologies and integrate tools to enhance capabilities.

  • Deliver advisory and technology programs, ensuring actionable outcomes for clients.

  • Operate independently to provide high-quality deliverables and lead complex, multi-faceted engagements.


Qualifications / Requirements:

  • Minimum 15 years of relevant consulting experience in telecom, media, and technology sectors.

  • Strong expertise in business and technology advisory, including BSS/OSS, digital transformation, AI/ML, RPA, IoT, 5G, Blockchain.

  • Proven experience leading large-scale programs, projects >$1M, and engagements >$250K.

  • Demonstrated ability in business development and client relationship management, particularly at CXO levels.

  • Strong understanding of agile delivery and experience managing nearshore/offshore teams.

  • Excellent communication, leadership, mentoring, and team management skills.

  • Gravitas and business acumen to operate confidently with senior executives.


Employment Details:

  • Location: Sharjah, UAE

  • Employment Type: Full-time / Hybrid

  • Industry: Consulting / Technology / Communications & Media

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