Greenfix Property Care is hiring a Senior Manager – Business Excellence to lead transformation initiatives, implement governance frameworks, and drive continuous improvement across real estate functions. This full-time, on-site role based in Dubai is part of the Transformation & Business Excellence team and reports directly to the Executive Director.

The successful candidate will work closely with business units to implement policies, processes, and performance-enhancing frameworks throughout the real estate value chain.

Key Responsibilities:

• Policies, Processes & DOA:

  • Design and document end-to-end processes across real estate functions.

  • Lead rollout of AFRE value chain from planning through asset management.

  • Establish and update company-wide policies and Delegation of Authority frameworks.

  • Ensure compliance with legal and regulatory standards.

  • Implement technology solutions to automate and monitor compliance.

• Transformation & Change Management:

  • Execute strategic transformation initiatives with business leaders.

  • Identify opportunities for improvement via system and process analysis.

  • Drive adoption of digital tools and workflows.

  • Support business units with change management and capability-building.

• Business Excellence & Continuous Improvement:

  • Embed continuous improvement principles into day-to-day operations.

  • Implement process optimization and customer experience best practices.

  • Coordinate with internal assurance teams to maintain governance health.

  • Develop governance templates, playbooks, and roadmaps.

Required Skills & Experience:

• Skills:

  • Strong knowledge of governance and risk management

  • Proven cross-functional leadership and program execution

  • Process mapping and analytical capabilities

  • Effective change management and stakeholder engagement

  • Proficient in digital tools for tracking, reporting, and automation

• Qualifications:

  • Bachelor’s degree in Business Administration or relevant discipline

  • Certifications preferred: Lean Six Sigma, PROSCI, PMP

• Experience:

  • Minimum 12 years in transformation, process excellence, or governance roles

  • Strong background in real estate development and construction environments

  • Proven success in leading large-scale, cross-functional transformation initiatives

About the Company:
Greenfix Property Care operates under the Al-Futtaim Group, a diversified business established in the 1930s. The group spans automotive, financial services, real estate, retail, and healthcare across more than 20 countries. Al-Futtaim Group Real Estate (AFGRE) is responsible for high-value developments such as Dubai Festival City and Cairo Festival City, managing projects from origination through operations with a focus on long-term value creation and sustainable urban development.