Location: Dubai, UAE
Employment Type: Full Time
Industry: Engineering Services | Heavy Equipment | Oil & Gas Support

Job Overview

We are seeking a highly experienced Senior IT Administrator to manage, maintain, and support the company’s end-to-end IT infrastructure across multiple GCC locations. This role is responsible for ensuring the stability, security, and performance of IT systems, including desktops, networks, ERP platforms, cloud servers, and mobile devices.

The ideal candidate will have strong hands-on technical expertise, excellent troubleshooting skills, and the ability to work independently in a multi-site operational environment.

Key Responsibilities

System Administration & Maintenance

• Install, configure, and maintain desktop computers, laptops, and peripheral devices across all office locations

• Manage user accounts, access rights, permissions, and data security

• Administer cloud-based servers hosted across branch locations

• Perform system updates, patches, and security upgrades regularly

Network & Infrastructure Management

• Manage LAN and WAN infrastructure across multiple sites

• Monitor network performance and troubleshoot connectivity issues

• Implement and maintain firewalls, antivirus systems, and IT security protocols

• Ensure reliable data backup and disaster recovery procedures

• Manage VPN and secure remote access for office and field staff

ERP & Application Support

• Provide technical support for ERP system users

• Manage ERP user roles, permissions, and access control

• Troubleshoot ERP-related issues in coordination with software vendors

End-User & Technical Support

• Diagnose and resolve hardware and software issues promptly

• Train users on new systems, applications, and IT best practices

• Maintain inventory of IT assets and software licenses

• Use ticketing systems to track and resolve IT service requests

Mobile Device Management

• Manage company-issued smartphones and tablets

• Configure, secure, and provision new mobile devices

• Provide support for mobile connectivity, hardware, and software issues

• Maintain mobile device inventory and lifecycle records

• Coordinate with telecom providers for plans and repairs

Security, Compliance & Vendor Management

• Implement and enforce IT security policies and compliance standards

• Conduct regular security audits and risk assessments

• Monitor systems for unauthorized access or security threats

• Liaise with IT vendors and service providers

• Manage IT procurement, service contracts, and asset lifecycle

Candidate Requirements

Required Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience)

• 4–5 years of experience as an IT Administrator or similar senior role

• Strong knowledge of Windows and/or Linux operating systems

• Hands-on experience with ERP systems and enterprise applications

• Proficiency in network administration and cloud server management

• Solid understanding of cybersecurity principles and data protection

• Experience with backup, disaster recovery, and IT service management tools

Desired Skills & Attributes

• IT certifications such as CompTIA A+, Network+, or similar

• Experience with Microsoft 365, Active Directory, and Group Policy

• Knowledge of cloud platforms such as AWS or Azure

• Strong analytical and problem-solving abilities

• Excellent communication and interpersonal skills

• Ability to work independently and manage multiple priorities

• Customer-focused approach to IT support

• Willingness to travel within GCC locations as required

Working Conditions

• Standard office hours with flexibility for system maintenance during off-hours

• Occasional travel to branch locations in Abu Dhabi, Dammam, and Doha

• On-call support for critical system incidents when required

• High level of confidentiality and professionalism expected

About the Company

Ejar Cranes & Equipment LLC is a leading equipment leasing company delivering reliable and competitive lifting solutions across the GCC. Serving the construction, oil & gas, utilities, marine, and offshore sectors, Ejar supports complex operational requirements with a state-of-the-art fleet and high safety standards.