Al Rostamani Communications, a leading IT and Telecommunication Solutions Provider in the UAE, is seeking a highly experienced and results-driven Senior Client Manager to join its growing team in Abu Dhabi. This is a full-time, on-site role ideal for professionals with a solid background in ICT solutions and strategic account management.

Company Overview:
Part of the Al Rostamani Group—established in 1957—Al Rostamani Communications (ARC) delivers innovative, integrated technology solutions and professional services across the UAE and GCC. The group employs over 2,000 people from 41 nationalities and operates in diverse sectors including general trading, construction, financial services, IT, and telecommunications.

Job Purpose:
The Senior Client Manager will own and manage a portfolio of strategic clients, aligning their business needs with ARC’s offerings. Through deep client understanding and strong relationship building, the role aims to drive growth, improve margins, and provide tailored ICT solutions.

Key Responsibilities:

• Align with ARC’s sales strategy and meet strategic objectives.

• Independently manage and grow a portfolio of large, strategic domestic clients.

• Analyze client vulnerabilities vs. competitors and develop tailored solutions.

• Formulate and execute sales, marketing, and go-to-market strategies.

• Handle account management, cross-selling, and upselling to new and existing clients.

• Develop and expand customer base while maintaining strong vendor relationships.

• Lead vendor negotiations on pricing, marketing support, technical assistance, and rebates.

• Manage ICT product lifecycle and support large-scale solution architecture.

• Coordinate with internal teams (sales, pre/post-sales, project management) to deliver seamless service.

• Drive customer satisfaction through the full sales lifecycle and secure long-term partnerships.

• Utilize ARC sales tools for effective pipeline, opportunity, and forecast management.

Qualifications:

• Bachelor’s degree in Engineering or related discipline; MBA is an added advantage.

Experience:

• Minimum of 12 years of experience in the ICT industry.

• Strong background in ICT solutions including infrastructure, networking, UC, IT security, and digital technologies.

• Previous experience with top ICT system integrators in the UAE.

• Proven record of closing large ICT solution deals.

Certifications:

• Relevant vendor certifications are required.

Skills Required:

• Strong technical knowledge of IT and the ICT industry.

• Excellent communication, negotiation, and influencing skills.

• Strong relationship management and customer orientation.

• Results-driven, with a strategic and commercial mindset.

Join Al Rostamani Communications and contribute to shaping cutting-edge technology solutions for leading enterprises across the UAE. This is your opportunity to be part of a dynamic, multicultural team committed to excellence and innovation.