Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, is looking for a Sales Supervisor (Emiratization Program) to join its Sales and Marketing team. This is an exciting opportunity for UAE Nationals to build a thriving career in luxury hospitality, gaining hands-on experience in sales operations, client management, and team coordination within one of the region’s most prestigious hotels.

Key Responsibilities:

• Coordinate sales and operations processes, including preparation of documentation (proposals, contracts, etc.).

• Handle individual reservation inquiries and respond to client questions about accounts and services.

• Assist in preparing for corporate sales trips and participate actively in sales meetings.

• Manage the inventory of sales presentation materials, including brochures and slides.

• Coordinate and conduct site inspections and support roadshow service needs.

• Analyze customer data to optimize sales strategies and identify opportunities.

• Assist in the training and scheduling of sales staff.

• Maintain compliance with Shangri-La’s Sales and Marketing standards.

• Act as a brand ambassador, delivering the Shangri-La experience in every client interaction.

• Provide thoughtful support across departments as needed.

Who We Are Looking For:

• UAE Nationals passionate about hospitality and luxury service.

• Warm, friendly personality with a positive, can-do attitude.

• Strong teamwork skills and meticulous attention to detail.

• Customer service or sales experience in luxury hospitality is a plus.

• Flexibility to work all shifts, including weekends and holidays.

• Someone who embodies the Shangri-La core values and service excellence.

Skills and Qualities Required:

• Excellent communication and interpersonal skills.

• Professionalism and efficiency in handling client requests.

• Strong organizational and coordination skills.

• Empathetic listener with a solutions-focused mindset.

• Adaptability to fast-paced, dynamic hospitality environments.

Why Join Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi:

• Work at one of Abu Dhabi’s premier luxury hotels, featuring private beaches, opulent villas, and exquisite services.

• Be part of a culturally rich and diverse team focused on excellence.

• Enjoy proximity to key city landmarks including the Corniche, Abu Dhabi Golf Course, and international airport.

• Grow your career within Shangri-La’s world-class hospitality network.

Job Details:

• Position: Sales Supervisor (Emiratization Program)

• Location: Abu Dhabi, United Arab Emirates (On-site)

• Department: Sales and Marketing

• Hotel: Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

• Type: Full-time

Important to Know:
Shangri-La Group is dedicated to fostering Emirati talent through structured career development programs, offering genuine opportunities for advancement within the luxury hospitality sector.