OceanAir is a premium experience provider specializing in luxury tours, events, and resort experiences across the UAE and beyond. We are committed to delivering unforgettable moments through curated travel packages and immersive experiences.

Job Summary

As a Sales Specialist at OceanAir, you’ll play a key role in driving revenue growth by converting leads and nurturing relationships across our B2C, B2B, and OTA channels. This position demands a customer-centric mindset and a passion for the travel and tourism industry.

Key Responsibilities

• Convert direct inquiries and leads (B2C, B2B, OTA) into confirmed bookings for tours, experiences, and luxury stays.

• Identify and pursue new business opportunities across digital platforms and strategic partnerships.

• Build and maintain strong relationships with clients, travel agents, DMCs, and corporate partners.

• Conduct inbound and outbound sales through calls, emails, and online platforms.

• Upsell products to increase booking value, especially within the luxury and multi-day segments.

• Maintain up-to-date knowledge of all OceanAir offerings, including desert safaris, city tours, and resort packages.

• Collaborate with internal teams—marketing, operations, and reservations—to ensure seamless customer experiences.

• Use CRM tools to document leads, interactions, and follow-ups accurately.

• Analyze sales performance, prepare weekly reports, and suggest improvements.

• Represent OceanAir at industry trade shows, client meetings, and networking events.

• Leverage social media to drive interest, engagement, and lead generation.

• Stay updated on industry trends and competitor activities.

Qualifications

• 2–4 years of experience in sales within the travel, hospitality, or tourism sectors.

• Bachelor’s degree in Business, Tourism, Hospitality, or a related field.

• Excellent written and spoken English; additional languages are a plus.

• Strong understanding of the GCC and/or Eastern European tourism markets.

• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales automation platforms.

• Social media savvy with a knack for trend-based engagement.

• Strong interpersonal, communication, and negotiation skills.

• Passion for travel and a good grasp of customer travel behavior and destination preferences.

• Highly organized, self-motivated, and goal-oriented.