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Sales Operations Manager
Best FMCG General Trading Dubai , UAE

Job Title: Sales Operations Manager

Job Description:

We are seeking a Sales Operations Manager with strong strategic thinking, leadership skills, and a deep understanding of sales processes to bridge communication between frontline sales representatives and senior management. This role plays a pivotal part in driving sales efficiency, shaping future strategies, and ensuring the team’s consistent alignment with business goals.

Key Responsibilities:

  • Act as the liaison between sales teams and upper management, providing regular updates, performance reports, and strategic insights.

  • Collaborate with senior sales leadership to design sales plans, budgets, and operational workflows that drive growth.

  • Analyze market trends and competitor strategies to identify new opportunities and craft data-driven sales tactics.

  • Develop, implement, and refine result-oriented sales strategies that align with company objectives.

  • Conduct regular performance evaluations, delivering constructive feedback and supporting team development.

  • Mentor and lead the sales team by cultivating a high-performance culture centered on results and accountability.

  • Ensure seamless internal communication to maintain clarity, efficiency, and team motivation.

Key Skills & Strengths:

  • Strategic Sales Planning: Expertise in setting actionable, trend-responsive goals and long-term business plans.

  • Leadership & Mentoring: Proven ability to inspire, lead, and develop high-performing sales teams.

  • Analytical & Goal-Oriented: Skilled in using KPIs and analytics to identify areas of improvement and boost team performance.

  • Excellent Communication: Adept at transforming strategic goals into executable sales initiatives.

  • Customer-First Mindset: Strong commitment to customer satisfaction and long-term relationship-building.

Preferred Candidate Profile:

  • Experience: 5–20 years in sales operations, team management, or strategic planning roles

  • Education: Bachelor’s or Master’s in Business, Sales, Marketing, or a related field preferred

  • Career Level: Senior to Mid-Senior level professionals

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