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Relationship Manager – Business Banking | Mashreq
Mashreq Dubai , UAE

Mashreq is a leading financial institution in the UAE, providing innovative banking solutions to individuals, SMEs, and large enterprises. The bank values relationship-driven professionals who can drive business growth while ensuring exceptional customer service and compliance.

Job Overview:
Mashreq is seeking a Relationship Manager – Business Banking to manage existing Small Enterprise (SE) relationships and originate new business within local business communities. This role focuses on achieving financial and non-financial objectives while deepening customer engagement.

Key Responsibilities:

  • Manage and nurture a portfolio of Small Enterprise (SE) relationships.

  • Originate new-to-bank customers and generate business leads from walk-ins and local communities.

  • Upsell, cross-sell, and deepen existing customer relationships with tailored banking solutions.

  • Seamlessly onboard new clients and manage transitions from other teams following defined procedures.

  • Identify opportunities to upgrade customers to Middle Enterprise (ME) category by profiling and understanding their needs.

  • Ensure quality and soundness of the SE portfolio, including KYC compliance, due diligence, and anti-money laundering checks.

  • Provide proactive relationship management while meeting assigned targets.

Qualifications & Requirements:

  • Proven experience in business banking or relationship management.

  • Strong sales, communication, and negotiation skills.

  • Knowledge of banking products and services for SMEs.

  • Ability to identify business opportunities and generate leads.

  • Familiarity with regulatory and compliance procedures (KYC, AML).

  • Customer-focused, proactive, and results-driven.

Compensation & Benefits:

  • Competitive salary with performance-based incentives.

  • Opportunity to grow within a leading UAE financial institution.

  • Access to professional development and training programs.

How to Apply:
Apply directly via Mashreq’s career portal or LinkedIn listing.

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