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Relationship Manager – Business Banking
Mashreq Dubai , UAE

Mashreq, one of the leading financial institutions in the UAE, is looking for an experienced Relationship Manager – Business Banking to join their Small Enterprise (SE) segment. This is a full-time, on-site position responsible for managing an existing portfolio and acquiring new business clients.

Key Responsibilities:

  • Manage and grow a portfolio of Small Enterprise (SE) clients.

  • Source and acquire new-to-bank SE customers through networking and walk-ins.

  • Deliver complete banking solutions, including borrowing, deposit, and transaction services.

  • Deep-sell and cross-sell relevant banking products and services.

  • Seamlessly onboard newly sourced or downgraded accounts from the ME team using defined processes.

  • Monitor account activities for compliance with KYC, AML, and other regulatory procedures.

  • Identify opportunities to upgrade clients to the Middle Enterprise (ME) category.

Skills & Qualifications Required:

  • Proven experience in business banking or SME client management.

  • Strong understanding of financial products and relationship management.

  • Excellent sales, networking, and negotiation skills.

  • Proficiency in risk assessment, client onboarding, and due diligence processes.

  • Strong communication and customer engagement abilities.

About the Company:
Mashreq is a leading banking institution in the Middle East, known for its innovative financial services, digital solutions, and customer-first approach. With a strong regional presence, Mashreq empowers clients with tailored banking solutions across personal, corporate, and investment sectors.

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