Location:

Dubai, UAE

Department:

Recruitment

Reports To:

Head of Recruitment

Job Purpose:

To lead and manage a team of recruiters, ensuring hiring targets are met, high-quality candidates are delivered, and client satisfaction is maintained. This role demands strong leadership, performance management, and process optimization skills.

Key Responsibilities:

Team Leadership:

• Lead, mentor, and motivate a team of recruiters to achieve individual and team KPIs.

• Conduct one-on-ones, team meetings, and performance reviews regularly to ensure consistent development and alignment with objectives.

• Enhance team capabilities through training, feedback, and support.

Recruitment Operations:

• Oversee the entire recruitment lifecycle, including sourcing, screening, interviewing, and onboarding candidates for diverse roles.

• Ensure job requisitions are managed effectively within defined timelines.

• Collaborate with clients and internal stakeholders to understand hiring needs and deliver top-tier candidates.

Process & Quality Management:

• Ensure strict adherence to recruitment processes, service level agreements (SLAs), and compliance standards.

• Continuously improve sourcing strategies, optimize database utilization, and drive adoption of ATS/CRM systems to maintain data accuracy and reporting.

Stakeholder Management:

• Act as the primary point of contact for escalations and complex requirements, ensuring client satisfaction.

• Work closely with Sales and Delivery teams to align recruitment strategies with client objectives and hiring goals.

Performance Reporting:

• Track and analyze key performance indicators (KPIs), including productivity, fill rates, time-to-fill (TAT), etc.

• Provide regular performance reports to management, ensuring transparency in team progress and hiring metrics.

Key Requirements:

• Proven experience (4-7 years) in recruitment, preferably within agency environments.

• Demonstrated experience in a leadership or mentoring role.

• Strong knowledge of sourcing tools, ATS platforms, and recruitment metrics.

• Excellent communication, negotiation, and stakeholder management skills.

• Ability to thrive in a fast-paced, target-driven environment.

Preferred Skills:

• Experience in recruiting for GCC markets.

• Exposure to volume hiring or specialized technical hiring.

• Strong analytical skills, with the ability to interpret data and make informed decisions.

Key Demographic Requirements:

• Applicants must be based in the UAE.

About the Company:

Connect Resources is the UAE’s leading HR Management Agency, an official alliance of Randstad, offering unparalleled consultancy services. Our consultative approach and industry insight allow us to match top talent with our clients’ needs. We specialize in HR innovation with a human touch, ensuring a seamless experience for both candidates and companies.