Medical Genius Healthcare Recruiters is a specialized recruitment firm connecting top healthcare professionals with leading medical and educational institutions across the UAE. On behalf of a leading dental clinic in Dubai, they are hiring experienced Receptionists who are currently on their own visa (husband’s, father’s, or golden visa).

Job Overview:
The Receptionist will serve as the first point of contact for patients and visitors, providing excellent customer service, administrative support, and coordination at the front desk. This role requires professionalism, empathy, and organizational skills to ensure smooth clinic operations and a welcoming environment for all patients.

Key Responsibilities:

Patient Interaction:

• Greet patients and visitors in a warm, professional manner.

• Handle check-in and check-out processes efficiently.

• Respond to patient inquiries and provide accurate information about dental services.

• Assist patients with registration forms and necessary paperwork.

Administrative Duties:

• Answer and route phone calls; manage all correspondence.

• Schedule, confirm, and remind patients of appointments via phone, email, or SMS.

• Maintain up-to-date patient records and insurance details.

• Perform general office tasks like filing, scanning, and photocopying.

Billing & Financial Tasks:

• Process payments and issue receipts.

• Verify insurance coverage and submit claims.

• Coordinate patient payment plans or financial arrangements.

Office Support:

• Keep the reception area clean and organized.

• Manage office supplies and place orders when necessary.

• Coordinate with vendors for medical supplies and maintenance needs.

Requirements:

• Prior experience in a clinic, hospital, or medical center as a receptionist or administrative staff.

• Must be on own visa (husband’s, father’s, or golden visa).

• Excellent communication and customer service skills in English.

• Friendly, courteous, and patient personality.

• Ability to multitask and remain calm under pressure.

• Familiarity with dental management software is an advantage.

Work Details:

• Location: Dubai, UAE

• Timings: 9:00 AM – 7:00 PM (Monday to Saturday)

• Break: 1-hour lunch break

• Off: Every Sunday

• Employment Type: Full-time, On-site