Lumos Clinics is a high-end dermatology and aesthetics center in Dubai, known for combining luxury wellness experiences with cutting-edge skin and cosmetic treatments. We are seeking a Receptionist cum Admin who will act as the welcoming face of our clinic and play a vital administrative role in supporting seamless day-to-day operations.

If you’re organized, client-focused, and have experience in a clinic or hospitality front-desk environment, this is an opportunity to grow within a luxury brand that values service excellence and professionalism.

Key Responsibilities:

Front Desk Duties:

• Greet and check in clients warmly, maintaining a polished and professional demeanor.

• Manage incoming communication via phone, WhatsApp, and email.

• Schedule, confirm, and update appointments using clinic management software.

• Ensure the reception area is clean, organized, and brand-consistent.

• Manage walk-in clients and minimize waiting times.

Administrative Duties:

• Maintain and update client records (digital and paper).

• Input treatment details, generate invoices, and keep accurate patient records.

• Prepare daily/weekly/monthly reports on appointments and revenue.

• Follow up with clients for feedback, reminders, or post-care instructions.

• Coordinate with doctors and nurses to support clinic flow.

Support Functions:

• Track inventory and manage ordering of clinic supplies.

• Help with team schedules and internal coordination.

• Support marketing tasks such as lead follow-up and appointment conversions.

• Handle payment processing (cash, card, online) and liaise with accounting.

Ideal Candidate:

• Minimum 2 years of receptionist or administrative experience (clinic/healthcare preferred).

• Proficient in clinic or salon management tools (e.g., Zenoti, Cliniko, Timely).

• Excellent English communication; Arabic is a strong plus.

• Well-groomed, confident, and capable of representing a luxury brand.

• Calm under pressure, highly organized, and tech-savvy.

• Strong time management and multitasking skills.

What We Offer:

• Competitive salary package based on experience.

• Monthly performance incentives.

• Career progression in a growing, luxury clinical environment.

• Staff discounts on wellness and aesthetic services.

• Supportive team culture with training and upskilling opportunities