Learnwithfaiz

NEW COURSES LAUNCHING SOON       NEW COURSES LAUNCHING SOON      NEW COURSES LAUNCHING SOON              NEW COURSES LAUNCHING SOON       NEW COURSES LAUNCHING SOON       NEW COURSES LAUNCHING SOON

🔍
|
📍

Company Logo
Receptionist – Accor Hotels (Dubai, UAE)
Accor Dubai , UAE

Accor is looking for a friendly and dedicated Receptionist to join their team at one of their prestigious hotels in Dubai. The ideal candidate will be responsible for providing exceptional customer service, handling check-ins and check-outs, and ensuring a smooth and enjoyable experience for all guests.

Key Responsibilities:

  • Greet guests on arrival and departure, ensuring personalized, courteous service.

  • Process check-ins and check-outs efficiently and professionally.

  • Maintain guest information in the system and handle any necessary updates.

  • Perform cashiering duties, foreign exchange transactions, and night audits tasks.

  • Handle walk-in and phone-in reservations, ensuring smooth booking processes.

  • Address and resolve guest complaints or requests promptly and professionally.

  • Issue guest room key cards and manage guest security.

  • Provide assistance at the Information counter, Foreign Exchange, Business Center, and other departments as needed.

  • Ensure the cleanliness and orderliness of the front office area.

  • Collaborate with team members to ensure smooth operations across shifts.

  • Communicate guest needs and special requests to the relevant departments.

Required Qualifications:

  • Proven work experience as a Receptionist, Front Office Representative, or similar role.

  • Professional attitude and appearance.

  • Strong written and verbal communication skills.

  • Resourceful and proactive in resolving issues.

  • Excellent organizational skills and the ability to multitask.

  • Time-management skills with the ability to prioritize tasks.

  • Proficiency in Russian is preferred but not required.

Company Overview:

Accor is a global leader in hospitality, offering a wide range of opportunities and a culture of inclusivity and growth. Join Accor and contribute to their mission of providing exceptional guest experiences worldwide.

What’s In It For You:

  • Employee benefit card offering discounted rates at Accor properties globally.

  • Learning programs through Accor Academies.

  • Career development opportunities both within the property and across the world.

  • Engagement in Corporate Social Responsibility activities, such as Planet 21.

Are you interested in this job?
HR Contact

HR Contact Details