Job Title: Quality & Compliance Manager – External Manufacturing (Reckitt, R&D)

About Reckitt:

At Reckitt, we are home to some of the world’s most loved and trusted brands in hygiene, health, and nutrition. Our mission is to protect, heal, and nurture, ensuring that access to high-quality wellness products is a right, not a privilege. Join our global team and be part of our relentless pursuit of a cleaner, healthier world.

About the Role:

As a Quality & Compliance Manager – External Manufacturing, you will play a critical role in ensuring that our third-party manufacturers (External Manufacturing Operations – EMO) meet Reckitt’s stringent quality and regulatory standards. You will be responsible for quality assurance, supplier development, and risk management, working closely with Procurement, R&D, and Operations to maintain and enhance product safety, compliance, and performance.

This role offers an exciting opportunity to develop cross-functional expertise within Reckitt’s global R&D ecosystem, giving you exposure to multiple disciplines, teams, and environments.

Key Responsibilities:

• Quality & Compliance Oversight: Ensure that third-party manufacturing partners comply with Reckitt’s Quality Management System (QMS), regulatory requirements, and global standards to minimize risk to consumers and the company.

• Supplier Management & Development: Approve, assess, and develop new and existing external manufacturers, ensuring they meet Reckitt’s quality and compliance expectations.

• Issue Resolution & Continuous Improvement: Work with Procurement and EMO Operations to resolve quality-related issues and propose improvements for suppliers and contractors.

• Risk Assessment & Audits: Conduct site and system audits, applying risk management methodologies such as FMEA, root cause analysis, and process mapping to ensure consistent quality across suppliers.

• Strategic Collaboration: Work closely with internal teams (R&D, Supply Chain, and Procurement) while maintaining independent quality oversight.

• Regulatory & Compliance Expertise: Keep up to date with global regulatory legislation and ensure that Reckitt’s third-party manufacturers adhere to compliance requirements.

• Process Optimization: Lead supplier improvement plans, implementing best practices in manufacturing operations, quality control, and business processes.

What We’re Looking For:

• Education & Experience:

  • Bachelor’s degree in Engineering, Quality Management, Supply Chain, or a related field.

  • Strong background in quality assurance, manufacturing, or regulatory compliance within FMCG, pharmaceutical, or healthcare sectors.

• Technical Skills:

  • Strong analytical and problem-solving abilities with expertise in risk management, process improvement (FMEA, root cause analysis), and auditing.

  • Deep understanding of Quality Management Systems (QMS) and compliance frameworks.

  • Knowledge of global regulatory standards in hygiene, health, or nutrition industries.

• Soft Skills & Leadership:

  • Strong communication, negotiation, and stakeholder management skills.

  • Ability to influence and lead supplier relationships while maintaining independence.

  • Highly organized, action-oriented, and confident in managing external manufacturing operations.

  • Diplomatic and tactful in navigating complex supplier situations.

• Additional Requirements:

  • Willingness to travel as needed for supplier audits and quality assessments.

Why Join Reckitt?

• Career Growth: Gain exposure to multiple disciplines within R&D through Reckitt’s R&D Academy and mentorship programs.

• Inclusive Culture: Work alongside diverse global teams with strong Employee Resource Groups (ERGs) promoting inclusion and professional growth.

• Competitive Benefits:

  • Parental benefits and mental health support via an Employee Assistance Program.

  • Life insurance for all global employees.

  • Short-term incentives and global share plans to recognize outstanding performance.

  • Additional local market benefits based on role and location.

Diversity & Inclusion Statement:

At Reckitt, we believe in hiring for potential as well as experience. Even if you don’t meet every requirement, but you’re passionate about this role and our mission, we encourage you to apply. We are committed to equal opportunity employment, welcoming candidates from all backgrounds, identities, and abilities.

Application Process:

1. Submit Your Application: Upload your CV and complete the online application.

2. Initial Screening: Shortlisted candidates will be contacted for an initial interview.

3. Technical & Behavioral Assessment: Candidates may be required to complete a skills assessment.

4. Final Interview: Meet with senior leadership for the final selection.

5. Offer & Onboarding: Join Reckitt and start making a difference!

Ready to drive quality excellence at Reckitt? Apply today!