Mashreq Corporate & Investment Banking Group is seeking a Public Relations Officer (PRO) to join its People & Intellectual Capital Group (PICG) under the Employee Experience division. This role is dedicated to managing all government-related activities and ensuring compliance with UAE labor, immigration, and legal regulations. The ideal candidate will serve as a key liaison between the company and government departments, handling employee documentation, visa processes, and official communications with precision and professionalism.

Key Responsibilities:

Government Relations:

• Manage all documentation and interactions with UAE government entities, including:

  • Ministry of Human Resources and Emiratisation (MOHRE)

  • General Directorate of Residency and Foreigners Affairs (GDRFA)

  • GPSSA, Ministry of Health, and ICP

• Process and manage new employment visas, renewals, cancellations, and labor cards.

• Handle applications for work permits, Emirates IDs, residence visas, and medical tests.

• Oversee the issuance and renewal of company establishment cards and related approvals.

• Stay up to date with UAE government regulations, policies, and procedural changes.

Documentation & Compliance:

• Prepare, verify, and organize official paperwork to ensure compliance and accuracy.

• Maintain comprehensive and current records of employee immigration and labor documentation.

• Manage timely renewals for all relevant company registrations, licenses, and insurances.

• Support internal teams (PICG and Finance) with documentation for audits and reporting requirements.

Employee Support:

• Assist employees with visa stamping, medical tests, Emirates ID renewals, and other official procedures.

• Advise staff on UAE labor laws and immigration procedures.

• Coordinate with HR for seamless onboarding and offboarding processes.

Liaison & Representation:

• Represent the company in dealings with UAE authorities and government agencies.

• Build strong professional relationships with government officials to facilitate operations.

• Monitor and communicate legislative or procedural updates affecting company compliance.

Qualifications and Skills:

• Emirati National (mandatory).

• Proven experience as a PRO within the UAE, with a deep understanding of labor, immigration, and compliance procedures.

• Excellent knowledge of MOHRE, GDRFA, GPSSA, and other governmental bodies.

• Strong communication skills in both Arabic and English.

• Ability to build and maintain relationships with senior government officials.

• Strong organizational, negotiation, and documentation management skills.

Join Mashreq Corporate & Investment Banking Group and contribute to one of the UAE’s most respected financial institutions by ensuring seamless government and employee relations operations.