Ejadah, a leading provider of real estate asset management and integrated community solutions in the UAE, is seeking a detail-oriented and quality-focused Project Quality Assurance Officer to join its dynamic team in Dubai. This full-time, on-site role is essential to ensuring that all properties meet established quality and compliance standards prior to handover.

The ideal candidate will lead snagging and de-snagging activities, coordinate with construction and handover teams, and produce comprehensive quality reports. A meticulous approach, strong communication abilities, and technical proficiency are key to success in this role.

Key Responsibilities:

Quality Inspection & Snagging

• Conduct detailed snagging inspections to identify and document defects or non-compliance issues.

• Coordinate de-snagging activities with contractors and internal teams to ensure timely resolution.

Pre-Handover Checks & Readiness Verification

• Perform unit visits with the Home Orientation Officer before scheduled handovers to verify readiness.

• Reconfirm unit readiness on the day of handover and ensure a welcoming environment, including air fragrance setup if needed.

Mock-Up Unit Quality Verification

• Inspect mock-up units to ensure delivered units match the approved specifications and finishes.

• Assess critical building systems such as elevators, common areas, and landscaping for operational quality.

Customer Feedback & Evaluation

• Review customer-raised snagging issues, assess scope, and escalate concerns as required.

Documentation & Reporting

• Maintain detailed records of inspection outcomes, remedial actions taken, and compliance benchmarks.

• Prepare quality assurance reports for internal review and process tracking.

Process Improvement & SOP Development

• Develop and update SOPs related to snagging, de-snagging, and mock-up evaluations.

• Analyze data for process improvement opportunities and share learnings across projects.

Stakeholder Coordination

• Act as the central point of contact between construction, project management, and customer service teams.

• Communicate clearly with all stakeholders on quality protocols and issue resolutions.

Required Qualifications & Certifications:

• Bachelor’s degree in Engineering, Construction Management, or a related technical field.

• Certification in Quality Assurance/Control (e.g., ISO 9001 awareness or equivalent).

• 3–5 years of experience in construction quality assurance, particularly in snagging and de-snagging roles.

• Strong understanding of construction drawings, specifications, and local building regulations.

Technical Skills:

• Proficiency in quality control tools and management systems (e.g., ISO 9001, Six Sigma).

• Familiarity with inspection and snagging software.

• Strong analytical and documentation skills.

Why Join Ejadah?
Ejadah provides a collaborative and fast-paced environment where innovation and quality are at the heart of every project. As part of a team that sets high standards in property and community services, you’ll have the opportunity to contribute to landmark developments and deliver exceptional living experiences across Dubai.