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Alpaca, a leading US-based brokerage infrastructure technology company, is seeking a Project Manager to oversee end-to-end project management for enterprise integrations. This role will involve coordinating with global enterprise customers, managing timelines, mitigating risks, and ensuring deliverables meet strategic objectives.
Key Responsibilities:
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Own end-to-end project management for enterprise launches using Alpaca’s brokerage APIs (equities, crypto, options, etc.).
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Collaborate with external stakeholders (product, engineering, compliance) to scope, plan, and execute integration timelines.
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Work cross-functionally with internal teams (BD, engineering, legal, compliance, operations, customer success) to resolve issues and align resources.
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Facilitate weekly partner check-ins, track project status, risks, and dependencies, and report updates to internal leadership.
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Help partners navigate onboarding requirements, including KYC, AML, and regulatory disclosures.
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Document processes and improve onboarding frameworks for future partner integrations.
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Be the voice of the customer internally, representing the customer’s context to leadership and various teams at Alpaca.
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Stay updated on product development timelines and work closely with technical teams to roll out new features to partners.
Qualifications & Experience:
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2+ years of enterprise-level business project management experience.
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Strong verbal and written communication skills, especially with English-speaking clients.
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Demonstrated problem-solving ability with attention to detail.
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Flexibility to work with customers globally.
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Familiarity with FinTech, financial markets, and investing applications.
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Experience with communication and project management tools (Slack, JIRA, Confluence, Basecamp, Google Workspace).
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Experience with modern APIs (REST, Websockets, Server-Sent Events), issue management (JIRA), and API logging tools (Postman, curl).
Preferred Skills:
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Sales and customer success background.
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Training/enablement experience.
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Brokerage or crypto experience.
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Technical background, including familiarity with Metabase and modern APIs.
What We Offer:
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Competitive salary & stock options.
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Health benefits (medical, dental, vision) starting from day 1.
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New hire home-office setup stipend of USD $500.
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Monthly stipend of USD $150 via a Brex Card.
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Work with a globally distributed team and innovative clients and partners.
Additional Information:
Alpaca is committed to open financial services and provides a flexible, remote-friendly work environment. They are an equal-opportunity employer dedicated to diversity in the workplace.
