Passionate about fashion and technology? Join Ounass, the ultimate destination for luxury in the Middle East, offering everything from fashion and beauty to watches, home, and jewelry. As part of the prestigious Al Tayer Group and based in vibrant Dubai, Ounass thrives on driving innovation and growth, creating a diverse team that puts customer and employee satisfaction at the forefront. Join Ounass and be part of something extraordinary!

Job Summary

Ounass is seeking a Checkout Product Manager to optimize and innovate the end-to-end checkout experience. You will shape a high-converting, seamless journey from cart to payment, driving performance through data-driven decisions and continuous A/B testing. This role requires strong collaboration across teams to ensure that the checkout strategy aligns with business objectives, regional needs, and customer expectations.

Key Responsibilities

• Drive Product Strategy: Work with teams to enhance the cart, checkout, and payment journey, ensuring a seamless and efficient order flow.

• Gather Customer Insights & Map the Journey: Use customer surveys, interviews, support inputs, and reviews to identify friction points and improve the checkout experience.

• Data-Driven Decision Making: Track metrics like cart abandonment, checkout drop-off, and payment success to prioritize initiatives and validate their impact.

• Ensure Timelines and Commitments: Coordinate across teams to meet quarterly and annual goals and support key product launches and campaigns.

• Balance Business Goals: Align customer needs with business objectives to drive conversion, contribution margin, and luxury convenience.

• Stakeholder Communication & Management: Maintain clear communication with stakeholders, providing progress updates and key performance results.

• Leverage Emerging Technologies: Open to learning new tools and technologies, such as AI and LLMs, to optimize checkout, personalization, or fraud prevention.

Qualifications

• Experience: 3-5 years of experience in product management with a focus on checkout management, e-commerce, or marketplace platforms.

• Mindset: Proactive, adaptable, with the ability to handle ambiguity and fast-moving environments.

• Communication Skills: Strong communication skills for interacting with internal teams and external stakeholders.

• Analytical Abilities: Excellent observational and analytical abilities to optimize the customer journey.

• Business Balance: Proven ability to balance customer-centric product management with business objectives.

• Project Management: Ability to manage complex, multi-faceted projects while meeting deadlines.

What’s in it for You?

• Shape the Future of Fashion: Join a dynamic, autonomous multinational team.

• Personal Growth: Opportunities for training and skill development.

• Discounts & Benefits: Attractive discounts across Ounass brands, competitive tax-free salary, medical insurance, annual flight allowance, 22 days of annual leave, relocation benefits and support.

How to Apply

Interested candidates can apply directly through Ounass’s careers portal.