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Order Taker – In Room Dining | Atlantis Resorts – Dubai
Atlantis Resorts Dubai , UAE

Atlantis Resorts is hiring an Order Taker – In Room Dining to join its Food & Beverage team at Atlantis, The Palm in Dubai. The role involves taking guest orders over the phone, coordinating with kitchen and service teams, and ensuring an exceptional in-room dining experience. This is a fantastic opportunity to grow your career within one of Dubai’s most iconic luxury hospitality destinations.

Key Responsibilities:

  • Handle guest food and beverage orders via telephone with professionalism and efficiency.

  • Provide outstanding customer service, ensuring guest satisfaction at every step.

  • Coordinate with kitchen and service teams to ensure timely and accurate delivery.

  • Maintain full knowledge of the food and beverage menu.

  • Ensure safety, hygiene, and sanitation standards are upheld at all times.

  • Use Micros system efficiently to process orders and manage requests.

Qualifications & Skills:

  • Minimum 1 year of experience in a similar role within an international hotel or high-volume operation.

  • Strong communication and interpersonal skills.

  • Knowledge of Micros POS system is an advantage.

  • Ability to multitask, remain patient, and maintain a positive attitude with guests.

  • Passion for hospitality, food, and customer service.

  • Team player with the ability to work in a fast-paced environment.

Why Join Atlantis Resorts?
Atlantis Resorts is home to world-class destinations including Atlantis, The Palm and Atlantis, The Royal. Employees enjoy a supportive and innovative workplace culture that values creativity, excellence, and personal growth. Join a team that delivers Amazing Experiences and Everlasting Memories for guests from around the world.

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