WTW is seeking a Middle East HR Services Specialist to join its team in Dubai. This full-time hybrid role supports HR operations across the United Arab Emirates (UAE) and Saudi Arabia (KSA), ensuring a smooth employee experience and compliance with regional labor laws. You will work closely with HR Generalists to manage administrative functions and deliver an outstanding HR service to a growing, diverse workforce.

About WTW:
At WTW, we help organizations manage risk, optimize benefits, cultivate talent, and expand capital to drive superior performance. Our collaborative environment fosters bold thinking and innovative solutions to address complex challenges. By joining WTW, you become part of a global leader committed to your development and impact.

Key Responsibilities:

• Benefits Administration: Manage medical, life insurance, and employee benefits for UAE and KSA employees.

• Leave Management: Oversee PTO, overtime tracking, and maintain accurate leave records.

• Onboarding & Offboarding: Draft offer letters, employment contracts, and conduct HR inductions.

• HR Systems & Data: Maintain employee data in HR platforms (e.g., HR Cloud, ServiceCentral) and generate accurate reports.

• Payroll Coordination: Collaborate with the Payroll team to ensure timely and accurate updates.

• HR Documentation & Process Design: Support continuous improvement of HR processes aligned with global practices.

• HR Communications: Localize and deliver HR communications suitable for cultural context.

• Learning & Development: Facilitate workshops and provide guidance on HR systems and procedures.

• Employee Support: Address inquiries, assist managers and staff, and ensure compliance with policies.

Required Skills and Qualifications:

• Fluency in Arabic and English (written and spoken)

• 3–5 years of experience in HR administration

• Familiarity with UAE and KSA labor laws

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

• Strong communication, organization, and multitasking skills

• Detail-oriented, proactive, and able to work independently or in teams

• Experience working in a multinational company with diverse workplace cultures

Why Join WTW?

• Global Exposure: Be part of a leading multinational firm with career advancement opportunities.

• Supportive Team Culture: Collaborate within a dynamic and innovative HR environment.

• Hybrid Work Model: Enjoy the flexibility of combining in-office and remote work.

Application Process:

1. Online application and recruiter review

2. Pre-recorded video interview

3. Live video interview with hiring manager and team

4. Offer and onboarding

Equal Opportunity Employer:
WTW is committed to diversity, inclusion, and equal opportunity. Reasonable accommodations are available throughout the application and onboarding process. If needed, contact: candidate.helpdesk@willistowerswatson.com.