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Microsoft Dynamics 365 Specialist
Black Pearl Dubai , UAE

Company Overview:

Join a leading automotive industry innovator recognized for its pioneering designs, cutting-edge technologies, and exceptional customer service. The company is known globally for revolutionizing automotive accessories and creating top-tier solutions for customers and partners.

Role Overview:

We are seeking a Microsoft Dynamics 365 Specialist with a strong blend of technical development and functional consulting experience. This role involves the implementation, customization, and ongoing optimization of Dynamics 365 modules, including Finance & Operations (F&O), Customer Engagement (CE), and components of the Power Platform.

As a key member of the digital transformation team, you’ll collaborate with business leaders and technical teams to design scalable, effective solutions that streamline operations and enhance business performance.

Key Responsibilities:

Functional Duties:

  • Analyze and document business processes to tailor Dynamics 365 solutions to organizational needs.

  • Configure and customize Dynamics 365 modules (Finance, Sales, Customer Service, etc.).

  • Act as a liaison between business stakeholders and the technical team.

  • Provide training, support, and troubleshooting for functional users.

  • Lead system implementations, upgrades, and feature enhancements.

Technical Duties:

  • Develop and maintain custom solutions using C#, .NET, JavaScript, X++, and Power Platform tools (PowerApps, Power Automate).

  • Create custom plugins, APIs, workflows, and integrations with third-party systems.

  • Perform data migration using tools like DMF, KingswaySoft, or SSIS.

  • Maintain technical documentation and system change logs.

  • Ensure the Dynamics 365 environment is secure, scalable, and high-performing.

Requirements:

Education & Experience:

  • Bachelor’s degree in Computer Science, Information Systems, Business, or related field.

  • 3+ years of hands-on experience with Dynamics 365 (F&O, CE, or Business Central).

  • Proven experience in both technical development and functional consulting.

Technical Proficiency:

  • Strong knowledge of Dynamics 365 customizations and configurations.

  • Programming experience in C#, .NET, JavaScript, X++.

  • Familiarity with Power Platform (PowerApps, Power Automate, Dataverse).

  • Experience working with SQL Server, Azure DevOps, RESTful APIs.

  • Hands-on integration using KingswaySoft, SSIS, or Logic Apps.

Functional Expertise:

  • In-depth understanding of business processes in finance, supply chain, manufacturing, or CRM.

  • Experience leading ERP/CRM implementations.

  • Ability to clearly communicate technical concepts to business users.

  • Strong documentation, communication, and stakeholder management skills.

Preferred Qualifications:

  • Microsoft Certified: Dynamics 365 Functional Consultant or Developer Associate.

  • Experience with Agile/Scrum methodologies.

  • Familiarity with Microsoft 365 tools (SharePoint, Teams, Office 365).

About the Recruiter – Black Pearl:

Black Pearl is a dynamic human resources and recruitment agency offering end-to-end business and talent solutions. Known for our strategic and people-first approach, we support clients in finding the right talent, improving workforce engagement, and solving HR challenges with efficiency and care.

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