GEELY UAE is a forward-thinking automotive brand known for delivering exceptional customer experiences, innovation, and high-performance vehicles. With a focus on quality and service, GEELY aims to lead the automotive market in the UAE and beyond.

Job Overview:

We are hiring a Meet & Greet Executive to provide exceptional hospitality to showroom visitors while supporting the Sales Department in achieving its customer satisfaction and business goals. This role is vital in creating the first and lasting impression of the GEELY brand.

Key Responsibilities:

• Welcome and greet all showroom visitors warmly and professionally

• Direct customers to the appropriate departments based on their needs

• Ensure customers are attended to in a timely and courteous manner

• Monitor customer comfort while waiting and offer assistance as needed

• Manage the customer complaints process effectively

• Conduct internal quality audits and follow up on action plans

• Identify and report any showroom concerns (cosmetic, CI, safety, etc.)

• Report any issues that may affect customer satisfaction to management

• Maintain high levels of customer satisfaction and retention

• Provide professional communication before, during, and after customer visits

• Support departmental goals and foster team collaboration

Candidate Requirements:

• Experience: 2 to 3 years in a customer service role

• Industry Passion: A genuine interest in automobiles

• Communication: Strong verbal and written communication skills

• Team Spirit: Willingness to collaborate across departments

Why Join GEELY UAE?

• Be part of a globally recognized automotive brand

• Work in a dynamic, customer-focused environment

• Contribute to a team passionate about delivering excellence

• Opportunities for career development in a growing company

Note:

Only shortlisted candidates will be contacted. Thank you for considering a career with GEELY UAE.