The Manager, Resilience Systems & Programs, will lead the development and implementation of resilience strategies and programs to enhance the organization’s ability to withstand and recover from disruptions. This role ensures the integration of resilience systems across business functions, compliance with industry standards, and continuous improvement of resilience capabilities.

Key Responsibilities & Expectations:

• Oversee the design and management of risk and resilience programs for organizational vulnerabilities (cyber threats, physical security risks, etc.)

• Integrate resilience systems across IT, operations, HR, finance, and other business functions

• Develop and maintain risk and resilience system strategies, tools, and partnerships with internal and external stakeholders

• Ensure compliance with legal, regulatory, and industry standards related to resilience and continuity

• Lead cross-functional initiatives and evaluate technology solutions for resilience programs

• Develop key performance indicators (KPIs) to assess program effectiveness and adjust based on feedback

• Manage and maintain documentation, quality control policies, and systems related to risk and resilience

• Prepare and deliver regular progress and status reports to senior management

Experience & Qualifications:

• Bachelor’s degree in Business Continuity, Crisis Management, Risk Management, or equivalent

• 9+ years of experience in risk management, business continuity, and crisis management

• Relevant professional qualifications (e.g., MBCI, CBCP, SIRM, IRMCert)

• Knowledge of IT systems, business continuity regulations, and protocols

• Project management experience

Desired Requirements:

• Master’s degree in a related field

• 12+ years of relevant working experience

• Senior-level membership in industry bodies (e.g., FBCI, MBCP, CMIRM)

• Program management qualifications (e.g., PMI)