Mastercard, a global technology leader in the payments industry, is hiring a Manager, Product Management for their Loyalty & Offers division, covering Eastern Europe, the Middle East, and Africa (EEMEA). This hybrid, full-time role based in Dubai focuses on enhancing customer acquisition, engagement, and loyalty through innovative offer programs like Mastercard Travel Rewards and card-linked services.

The successful candidate will be a strategic thinker and expert project manager with deep knowledge of loyalty programs, digital marketing technologies, and partnership management. This role involves working closely with global and regional teams, banks, vendors, and technology partners to roll out scalable loyalty solutions and drive cardholder engagement.

Key Responsibilities:

• Drive Mastercard Travel Rewards and card-linked offer programs in EEMEA

• Manage partnerships with offer aggregators and onboard content publishers

• Create and deliver end-to-end loyalty solutions for B2B and B2C environments

• Support new reward solution rollouts by leading cross-functional teams

• Manage local vendors for loyalty programs including onboarding and billing

• Identify, qualify, and execute technology and offer partnerships in EEMEA

• Develop go-to-market strategies, case studies, and sales enablement materials

• Collect insights from customers and partners to enhance product offerings

• Ensure seamless delivery of services and support new customer pitches as product expert

• Oversee project deliveries, pilot launches, and process documentation

Qualifications & Experience:

• 8+ years in the loyalty or marketing space, with 4+ years in marketing technology or product management

• Strong expertise in digital marketing, campaign management, and media development

• Knowledge of EEMEA’s digital landscape, including Middle East, Turkiye, Central Asia, and Africa

• Proven experience managing end-to-end digital performance marketing campaigns

• Ability to lead cross-functional teams and manage multiple high-priority projects

• Strong analytical mindset and passion for data-driven decision-making

Preferred Skills:

• Deep understanding of the digital ad/mar-tech ecosystem

• Excellent stakeholder management and vendor coordination abilities

• Strategic mindset with a creative approach to solving marketing challenges

• Self-driven, accountable, and comfortable working in fast-paced environments

Why Join Mastercard?

• Work in a globally impactful company focused on digital innovation

• Be part of a passionate and agile team delivering meaningful customer engagement solutions

• Access continuous learning, a dynamic work environment, and cutting-edge technology

Apply at: https://www.mastercard.com/careers