Mastercard is a global technology company in the payments industry, operating in more than 200 countries and territories. We are building a sustainable economy that benefits everyone by making transactions secure, simple, smart, and accessible. Our Services team, particularly within Consumer Acquisition & Engagement (CA&E), delivers solutions that drive real value for businesses and consumers alike.

Job Summary:
Mastercard is seeking a Manager, CA&E Commercialisation to drive growth across the Dubai market, focusing on the Retail & Commerce (R&C) and Segment Partnerships verticals. This role sits within the Services team and will be responsible for sales enablement, go-to-market strategies, and the commercial expansion of services such as Marketing, Rewards, Offers, and Personalization. You will serve as a strategic bridge between product and client delivery, ensuring scalable business impact.

Key Responsibilities:

• Lead the growth of CA&E services in Dubai, aligning with client and market opportunities.

• Customize go-to-market narratives for specific segments including Retail, Restaurants, Travel, Telecom, and Consumer Goods.

• Support sales teams during client engagements, RFPs, and joint value initiatives.

• Develop scalable go-to-market and sales enablement strategies.

• Collaborate with product managers and sales leaders to execute innovative sales plays.

• Implement commercialization frameworks like Pay-for-Performance and Conversion Assurance models.

• Engage with clients to integrate their feedback into solution design and delivery.

• Produce impactful sales collateral in partnership with marketing.

• Analyze market trends and competitor offerings to position Mastercard effectively.

Qualifications & Experience:

• Strong track record in sales, client services, or business development roles.

• Deep experience in launching and scaling products within dynamic markets.

• Strategic thinker with excellent storytelling, influencing, and presentation skills.

• Experience engaging executive-level clients and navigating complex deal structures.

• Proficiency in crafting market-driven go-to-market strategies.

• Background in Retail & Commerce sectors is preferred.

• International and matrix organization experience is a plus.

• Bachelor’s degree required; MBA or equivalent preferred.

Employment Type: Full-time
Work Environment: Hybrid (Dubai-based with flexible working options)

Security Notice:
All Mastercard employees are expected to comply with security protocols, ensure the protection of company assets, and complete regular security training.