Alila Hotels offers luxurious and unforgettable experiences in some of the world’s most breathtaking destinations. With a focus on sustainability and design, each Alila property is unique, reflecting the local culture and natural environment. Known for its exceptional service, Alila Hotels provides a world-class experience that balances modern comfort with natural beauty.

Job Overview

We are seeking a Manager to join Andaz Dubai The Palm. In this role, you will be responsible for overseeing the daily operations of the hotel, ensuring exceptional guest service, and driving operational efficiency. The Manager will lead and guide the team to maintain the high standards of service that Alila Hotels is known for.

Key Responsibilities

• Manage daily operations of the hotel, ensuring efficient service delivery in all areas.

• Lead, train, and motivate hotel staff to meet performance expectations and provide outstanding guest service.

• Oversee guest interactions, ensuring their needs are met and any issues are promptly resolved.

• Implement operational procedures that ensure consistent service quality and guest satisfaction.

• Ensure compliance with all health and safety standards and policies.

• Monitor and manage departmental budgets, contributing to the hotel’s financial performance.

• Collaborate with other department heads to ensure seamless operations.

• Address guest feedback and complaints to improve service and experience.

• Maintain effective communication within the team and across departments.

Qualifications

• Previous experience in hospitality management, preferably in a luxury hotel setting.

• Strong leadership skills with a passion for delivering exceptional guest experiences.

• Proven ability to manage a team effectively and motivate staff.

• Excellent communication and interpersonal skills.

• Strong organizational skills and the ability to manage multiple priorities.

• A keen eye for detail and the ability to ensure quality service at all times.

How to Apply

Interested candidates should apply through the job portal or contact the Alila Hotels recruitment team for further details.