MCG Talent is seeking a dynamic and results-oriented Management Consultant with expertise in digital and customer strategy. The role involves helping organizations navigate their digital transformation journeys and enhance customer engagement. The ideal candidate will possess strong analytical skills, strategic thinking, and a passion for driving impactful change. This position requires fluency in Arabic due to the nature of the engagements.

Key Responsibilities:

• Client Engagement: Collaborate with clients to understand their business challenges and opportunities in digital transformation and customer experience.

• Strategy Development: Develop and implement comprehensive digital and customer strategies that align with clients’ business objectives and enhance customer value.

• Market Analysis: Conduct research and competitive analysis to identify trends and best practices in digital and customer engagement.

• Solution Design: Design and recommend innovative solutions that improve customer journeys, leveraging technology and data analytics.

• Project Management: Lead and manage consulting projects, ensuring timely delivery, budget adherence, and alignment with client expectations.

• Stakeholder Communication: Present findings, recommendations, and progress updates clearly and persuasively to stakeholders.

• Performance Measurement: Establish KPIs and metrics to evaluate the success of strategies and initiatives, making data-driven recommendations for improvement.

• Collaboration: Work with cross-functional teams to ensure integrated solutions are developed and delivered.

• Thought Leadership: Contribute to the firm’s knowledge base by sharing insights and participating in practice development activities.

Required Skills & Expertise:

• Strong experience in digital transformation and customer engagement.

• Proven expertise in strategy development and market analysis.

• Ability to lead and manage consulting projects effectively.

• Strong communication and presentation skills.

• Fluent in Arabic.

Why Join Us?

• Work with a dynamic team focused on impactful change.

• Opportunity to contribute to exciting digital transformation projects.

• A collaborative environment that promotes thought leadership.