Senior Associate – Sales & Operations Planning (S&OP) | L’Occitane | Chalhoub Group

Employment Type:
Full Time

Location:
Dubai, UAE

About Chalhoub Group:
Chalhoub Group has been the leading luxury partner across the Middle East for over six decades. As a hybrid retailer and brand builder, Chalhoub offers unique experiences through a portfolio of over 300 global brands and innovative platforms. With a team of 14,000 professionals across seven countries, Chalhoub Group is recognized as one of the region’s best places to work, driven by its commitment to sustainability, innovation, and excellence.

Role Overview:
As a Senior Associate – S&OP for L’Occitane, you will lead the end-to-end Sales & Operations Planning process, ensuring seamless alignment between demand forecasting, supply chain management, inventory optimization, and business goals. You will collaborate cross-functionally to drive operational excellence, enhance customer satisfaction, and support strategic growth initiatives.

Key Responsibilities:

S&OP Leadership:

• Develop and manage the full Sales & Operations Planning (S&OP) cycle across sales, supply, inventory, and financial plans.

• Organize and facilitate monthly S&OP meetings, ensuring data-driven, strategic decision-making.

• Prepare critical business decks for Product Portfolio, Demand, and Supply Reviews.

Demand and Supply Management:

• Improve forecast accuracy through data analysis, root cause investigation, and action planning.

• Minimize stockouts and excess inventory by enhancing supply chain collaboration across commercial, marketing, and operations teams.

• Analyze sales trends and develop strategies for new product launches and seasonal planning.

Inventory Optimization:

• Maintain optimal stock levels across all sales channels including stores, warehouses, and e-commerce.

• Drive replenishment efficiency in collaboration with logistics and warehouse teams.

• Address slow-moving inventory and streamline stock management processes.

Cross-Functional Collaboration:

• Align with sales, marketing, retail, finance, and supply chain teams to build consensus-driven demand plans.

• Provide insights into market trends, risks, and opportunities for leadership decision-making.

Performance Monitoring:

• Track and report on KPIs such as forecast accuracy, inventory turnover, and service levels.

• Utilize analytics and forecasting tools like Power BI and Excel for continuous process improvement.

Qualifications:

• Bachelor’s degree in Supply Chain, Business, Finance, or related fields.

• 5+ years of experience in S&OP, demand planning, or supply chain management, preferably in beauty, fashion, or FMCG sectors.

• Strong proficiency with ERP systems (SAP, Oracle) and forecasting tools.

• Skilled in omnichannel retail operations (offline and online).

• Analytical mindset with expertise in Excel, Power BI, and data visualization.

• Strong communication, collaboration, and stakeholder management skills.

What We Offer:
At Chalhoub Group, your career aspirations become a reality. We offer a dynamic environment with enriching experiences, continuous learning opportunities, and diverse career paths. Our benefits include healthcare, child education contributions, flexible working options, and exclusive employee discounts.