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Tricees Group FZE, a dynamic travel services provider in Dubai, is hiring a Leisure Supervisor to lead their Leisure Travel Department. The ideal candidate will have 4–6 years of industry experience, including a minimum of 1–2 years in a supervisory role. The position involves overseeing a team of travel consultants, ensuring top-tier service delivery, and managing end-to-end leisure travel operations including flights, accommodations, visas, insurance, and more. This full-time, on-site opportunity offers a salary of up to AED 9,000 per month, depending on experience.
Key Responsibilities:
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Supervise a team of leisure travel consultants handling complete travel arrangements
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Review and approve itineraries, quotations, and booking details
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Monitor team and individual performance to ensure service quality and meet sales targets
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Resolve escalated customer issues promptly and professionally
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Coordinate with vendors, suppliers, and internal departments for smooth service delivery
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Conduct training sessions and guide the team on travel products and customer service
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Lead regular team briefings on new policies, offers, and destinations
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Support planning of leisure packages and promotional campaigns
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Ensure strict adherence to SOPs, compliance, and internal policies
Required Qualifications:
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Bachelor’s degree in Travel & Tourism, Hospitality, or a related field
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4–6 years of leisure travel experience, including 1–2 years in a supervisory position
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Strong knowledge of international and domestic travel, visa rules, and travel documentation
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Proficiency in GDS systems (Amadeus, Sabre, or Galileo) and travel CRMs
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Excellent leadership, communication, and customer service skills
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Ability to thrive in a fast-paced, multitasking environment
Preferred Skills:
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Background in luxury or outbound leisure travel
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Multilingual skills are a plus
About the Company:
Tricees Group FZE is a trusted travel service provider offering curated experiences and solutions across leisure, luxury, and business travel. With a focus on professionalism and personalized service, the company caters to a diverse client base seeking seamless travel planning.
