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Leisure Supervisor – Tricees Group FZE
Tricees Group FZE Dubai , UAE

Tricees Group FZE, a dynamic travel services provider in Dubai, is hiring a Leisure Supervisor to lead their Leisure Travel Department. The ideal candidate will have 4–6 years of industry experience, including a minimum of 1–2 years in a supervisory role. The position involves overseeing a team of travel consultants, ensuring top-tier service delivery, and managing end-to-end leisure travel operations including flights, accommodations, visas, insurance, and more. This full-time, on-site opportunity offers a salary of up to AED 9,000 per month, depending on experience.


Key Responsibilities:

  • Supervise a team of leisure travel consultants handling complete travel arrangements

  • Review and approve itineraries, quotations, and booking details

  • Monitor team and individual performance to ensure service quality and meet sales targets

  • Resolve escalated customer issues promptly and professionally

  • Coordinate with vendors, suppliers, and internal departments for smooth service delivery

  • Conduct training sessions and guide the team on travel products and customer service

  • Lead regular team briefings on new policies, offers, and destinations

  • Support planning of leisure packages and promotional campaigns

  • Ensure strict adherence to SOPs, compliance, and internal policies


Required Qualifications:

  • Bachelor’s degree in Travel & Tourism, Hospitality, or a related field

  • 4–6 years of leisure travel experience, including 1–2 years in a supervisory position

  • Strong knowledge of international and domestic travel, visa rules, and travel documentation

  • Proficiency in GDS systems (Amadeus, Sabre, or Galileo) and travel CRMs

  • Excellent leadership, communication, and customer service skills

  • Ability to thrive in a fast-paced, multitasking environment


Preferred Skills:

  • Background in luxury or outbound leisure travel

  • Multilingual skills are a plus


About the Company:

Tricees Group FZE is a trusted travel service provider offering curated experiences and solutions across leisure, luxury, and business travel. With a focus on professionalism and personalized service, the company caters to a diverse client base seeking seamless travel planning.

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