Job Title: IT Support Technician

Job Description:
We are hiring a proactive and technically skilled IT Support Technician to join our team in Dubai, UAE. The ideal candidate will be responsible for diagnosing and resolving hardware and software issues, performing regular maintenance on IT systems, and supporting users in identifying and solving technical problems across devices and platforms.

Key Responsibilities:

• Provide frontline support to users by identifying and resolving hardware and software issues efficiently.

• Recover, repair, and maintain existing IT equipment to ensure optimal performance.

• Conduct routine hardware diagnostics, upgrades, and component-level repairs.

• Assist with maintenance activities and ensure proper functioning of computing infrastructure.

• Support mobile device troubleshooting across various smartphone operating systems.

Skills & Qualifications:

• Proven experience in PC repair, installation, and troubleshooting at the component level.

• Skilled in resolving issues related to mobile apps and operating systems (Android/iOS).

• Competence in managing remote diagnostics and repairs of computing components.

• Familiarity with inventory management and recovery processes for IT assets.

Preferred Candidate:

• Experience: 1–2 years in IT support or hardware repair.

• Location: Based in Dubai, United Arab Emirates.