Employment: Full Time

We are hiring an IT Office Support Specialist to join a leading retail and franchise group in Dubai, known for managing iconic brands across beauty, fashion, toys, and food & beverage. This role is ideal for an IT professional with hands-on experience in supporting day-to-day office IT operations and user support in a dynamic, multi-brand environment.

Key Responsibilities:

• Provide technical support to office-based users, including installation, configuration, and troubleshooting of Windows operating systems, Microsoft Office, email clients, and other standard business applications.

• Maintain and support daily office IT infrastructure such as network connectivity, shared drives, printers, and VoIP phone systems.

• Coordinate with third-party vendors, ISPs, and service providers to resolve issues related to internet connectivity, hardware replacements, and other supported equipment.

• Collaborate closely with other IT team members to meet operational requirements across departments and ensure smooth IT operations.

Qualifications & Requirements:

• Open to Asian nationalities, male, aged 35 years old and below.

• At least 2 years of IT support experience in the Retail or F&B industry.

• Strong knowledge of Windows OS, basic firewall concepts, and network security principles.

• Must hold certifications such as Microsoft, Cisco, or CompTIA.

• Excellent troubleshooting and communication skills.

Salary & Benefits:

• Up to AED 6,000 per month (inclusive of fixed allowances) based on experience and qualifications.

• Travel allowance provided.

Job Location:
Dubai, UAE

About the Company:
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, established in 2004, supporting diverse industries with their staffing requirements across the Middle East and Africa.