Job Title: Inventory Supervisor – Warehouse & Stock Management

Job Description:

We are looking for a dedicated Inventory Supervisor to oversee the inventory activities within the store and ensure the accurate receipt, issues, and recording of merchandise. The role will involve managing the inventory processes, supervising stock levels, and ensuring proper stock variations are minimized by maintaining accurate ERP records.

Key Responsibilities:

1. Inventory Management:

   • Monitor stock availability and report any anomalies, ensuring alignment with company policies.

   • Supervise the stock room planogram to maintain a clear and organized storage layout.

   • Ensure timely and accurate updating of inventory control systems, particularly within the ERP system.

   • Conduct regular perpetual inventory checks and annual stock taking to maintain inventory accuracy.

2. Team Leadership & Training:

   • Lead and motivate the inventory team to ensure compliance with standard operating procedures (SOPs) and high service quality standards.

   • Supervise LTI scheduling and deliveries for various store departments, ensuring smooth operations.

   • Provide training and development opportunities for the team, including succession planning.

   • Conduct one-on-one meetings and annual appraisals, manage rostering, and address performance issues.

3. System & Transaction Oversight:

   • Confirm that all LTI, PRET, and LD transactions are processed in the ERP and POS systems accurately.

   • Monitor and resolve customer complaints and queries related to inventory or stock issues.

   • Ensure that stock is stored under optimal conditions to avoid deterioration or loss.

4. Reporting & Stock Variations:

   • Identify issues such as aging stock and shrinkage, and send timely reports to management for corrective action.

   • Clear SNP daily and validate the reasons before submitting them to the Store Manager.

   • Supervise the HVS room, ensuring a daily PI count, updated inventory book, and properly organized sales orders.

5. Supplier Coordination:

   • Contact suppliers to inquire about the status of deliveries or special orders, ensuring timely procurement of necessary items.

6. Operational Compliance:

   • Ensure that all operational procedures, such as staff discount policies, store opening/closing, and staff discipline, are adhered to.

   • Check the staff’s grooming, discipline, and punctuality to maintain a professional work environment.

Requirements:

• Experience:

  • 3-4 years of experience in Inventory/Warehouse Management, including at least 1 year of experience in people management.

• Education:

  • Preferably a Graduate in any field.

• Professional Certifications:

  • Retail Management or related certifications are advantageous.

Skills & Abilities:

• Customer Focus and result orientation.

• Teamwork and leading people effectively.

• Strong communication and problem-solving skills.

• Excellent organizational and inventory management capabilities.