Join SmartWorld, a leading provider of secure identification and access control technologies, and drive business growth from our office in Dubai. This role is ideal for a results-oriented sales professional who excels in consultative selling, client relationship management, and technology-driven solutions.

Role Overview

As an Inside Sales Executive, you will manage and expand a portfolio of corporate and enterprise clients by delivering tailored identification, credentialing, and access control solutions. You will focus on strengthening customer relationships, identifying new opportunities, and positioning integrated hardware and software solutions that enhance security, compliance, and operational efficiency.

Key Responsibilities

Strategic Account Management

• Manage and grow key accounts utilizing ID card printing, identity management, and access control systems.

• Build long-term relationships with HR, IT, Security, Facilities, and Compliance stakeholders.

• Identify opportunities for system upgrades, integrations, and expanded credentialing solutions.

• Conduct regular account reviews to ensure retention and continuous value delivery.

Business Development & Prospecting

• Develop a strong personal sales pipeline through proactive outreach, networking, and referrals.

• Target sectors such as corporate enterprises, healthcare, finance, education, and manufacturing.

• Conduct consultative sales meetings to assess client needs in security, compliance, and identity lifecycle management.

• Present integrated solutions combining hardware, software, and services.

• Negotiate contracts and successfully close deals.

Sales Strategy & Revenue Growth

• Support execution of strategic sales plans aligned with revenue targets.

• Achieve and exceed individual and team sales goals.

• Drive upselling and cross-selling across identification and security solution portfolios.

Reporting & Market Intelligence

• Prepare structured performance reports (daily, weekly, monthly).

• Analyze sales data to identify trends, opportunities, and competitive insights.

• Track developments in biometrics, access control, and identity management technologies.

CRM & Pipeline Management

• Maintain accurate CRM records and forecasting visibility.

• Monitor customer lifecycle from onboarding through renewal and expansion.

Industry Engagement

• Represent the company at exhibitions, conferences, and technology events.

• Promote expertise in secure identification and access control solutions.

Key Performance Indicators (KPIs)

• Revenue growth across assigned accounts

• New customer acquisition

• System upgrades and software adoption

• Customer retention and renewals

• Pipeline accuracy and CRM compliance

Required Skills & Experience

• Proven B2B sales experience, ideally within security, identification, or technology sectors.

• Strong consultative and solution-based selling approach.

• Ability to engage multi-level stakeholders across business functions.

• Experience selling integrated hardware and software solutions is preferred.

• Excellent negotiation, presentation, and closing skills.

• CRM proficiency (Zoho or Odoo preferred).

Preferred Knowledge

• ID card printing and credentialing systems

• Access control and biometric authentication technologies

• Identity lifecycle management platforms

• Familiarity with compliance standards such as ISO, SOC 2, or GDPR

What We Offer

• Opportunity to work with cutting-edge secure identification technologies.

• A collaborative environment focused on innovation and customer-centric solutions.

• Exposure to diverse industries across the Middle East and beyond.

• Career growth within a trusted system integrator delivering end-to-end security solutions.