A.P. Moller – Maersk, a global leader in logistics and integrated transport services, is seeking an Information Technology Support Technician to join its on-site IT team in Dubai. This full-time role is focused on supporting IT infrastructure, end-user services, and technology enablement across multiple business units and logistics operations, particularly in warehouse environments.

As part of the Onsite Technology and End-User Support team, you’ll provide technical assistance for hardware, software, network infrastructure, and VIP users. The role demands flexibility, proactive problem-solving, and a willingness to go beyond routine tasks to ensure high performance and business continuity.

Key Responsibilities:

• Deliver hands-on IT support to Maersk’s business units and logistics facilities

• Manage IT asset lifecycle (installations, relocations, changes, and decommissions)

• Handle procurement, inventory, and asset tracking for IT equipment

• Provide desktop, printer, and server support; troubleshoot LAN cabling issues

• Assist in planning and supporting office and warehouse IT infrastructure setups

• Offer VIP support in accordance with SLAs and escalate critical issues as needed

• Support hardware/software upgrades, infrastructure consolidations, and regional projects

• Deliver IT training sessions and support IT-related activities during office moves

• Provide emergency and on-call IT support as required

• Travel to other locations across UAE, Oman, and Qatar to provide IT services

Technical Areas of Focus:

• Support for RF guns, label printers, HP laser jet printers

• Conference room AV infrastructure and Data Center support

• Experience in cabling, infrastructure planning, and project implementation

• Procurement coordination and logistics for IT hardware

Candidate Profile:

• Prior experience in IT support, especially in warehouse or logistics environments

• Strong understanding of hardware, networking, and software systems

• Comfortable with physical site work and working long hours or weekends when needed

• Self-driven, resourceful, and ready to solve multiple technical issues simultaneously

• Exceptional communication skills and customer-service orientation

• Flexible, adaptable, and capable of managing competing priorities

Employment Type:

• Job Type: Full-time (On-site)

• Location: Dubai, United Arab Emirates

• Scope: UAE, Oman, and Qatar

Join Maersk to be part of a global company driving innovation in transport and logistics while delivering critical IT support that enables seamless operations across the region.